Swapcard has built-in redundancies and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team.
Event App
Access to app.swapcard.com
Operational
90 days ago
99.97
% uptime
Today
Studio
Access to studio.swapcard.com
Operational
90 days ago
99.97
% uptime
Today
Exhibitor Center
Access to team.swapcard.com
Operational
90 days ago
99.97
% uptime
Today
Chat
Operational
90 days ago
100.0
% uptime
Today
Login
Access to login.swapcard.com
Operational
90 days ago
99.97
% uptime
Today
Developer API
Access to developer.swapcard.com
Operational
90 days ago
100.0
% uptime
Today
Webhook
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The incident has been successfully resolved, and we will conduct a more detailed post-mortem to identify the root cause. In the initial investigation, we discovered a problem with the firewall that resulted in our datacenter IPs being mistakenly identified as flooding our server. As a result, our system blocked the IPs of one of our servers, leading to various issues.
Sep 18, 08:08 UTC