All Systems Operational

About This Site

Swapcard has built-in redundancies and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team.

Event App
Operational
90 days ago
99.97 % uptime
Today
Studio
Operational
90 days ago
99.97 % uptime
Today
Exhibitor Center
Operational
90 days ago
99.97 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Login
Operational
90 days ago
99.97 % uptime
Today
Developer API
Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Postmortem - Read details
Sep 18, 12:38 UTC
Resolved - The incident has been successfully resolved, and we will conduct a more detailed post-mortem to identify the root cause. In the initial investigation, we discovered a problem with the firewall that resulted in our datacenter IPs being mistakenly identified as flooding our server. As a result, our system blocked the IPs of one of our servers, leading to various issues.
Sep 18, 08:08 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.