We continuously monitor the health and performance of Swapcard services to ensure reliability. Below is a guide to our current status indicators:
🟢 Operational: All systems are functioning normally.
🟡 Degraded Performance: Some customers may experience slower response times or latency.
🟠 Partial Outage: A small percentage of users are facing significantly reduced functionality.
🔴 Full Outage: Most users are experiencing significant service disruption. Our team is actively working on a resolution.
If you are experiencing connectivity issues or unexpected behavior with Swapcard services but do not see a corresponding incident reported here, please let us know. Your feedback helps us identify potential issues faster.
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